Kelly Services Customer Support Representative I in Springfield, Ohio

Customer Care Specialist

Kelly Services is currently seeking a Customer Care specialist for one of our top clients in the Springfield, OH area!

Start Date: 04/30/18

End Date: 07/31/18

Pay Rate- $13.00-$14.00/Hr

Location: 1 Assurant Way, Springfield, OH

Have Questions? Chat with me:


Customer Care Specialists will research/solve loan level inquiries as it relates to inbound/outbound call activity. The role of a Customer Care Specialist is a key position with Assurant because you are the voice of the organization and clients. The competencies we look for in our team members are active listening, problem solving, and a strong commitment to qualify.


  • This role is responsible for answering a high-volume amount of inbound calls daily from customers who have questions, concerns, or need additional information regarding their mortgage accounts, hazard insurance, or additional property protection they have purchased.

  • Providing excellent customer service is top priority for us!

  • Tracking the number of calls, customer satisfaction, and number of customers you help daily.


  • Problem Solving

  • Critical Thinking

  • Effective and professional verbal and written communication


High School Diploma or equivalent

Have questions? Chat with me!

If you are interested in this position please apply and follow up with an email to me, Diana Maya, at with your resume attached and CCS OH in the subject line.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.