Reynolds & Reynolds Product Support Analyst in Dayton, Ohio

Product Support AnalystDayton, OH


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Position description:

As a Product Support Analyst, you will be responsible for creating and revising our electronic Finance and Insurance forms used by our customer accounts. You will be utilizing our software to make necessary updates to our forms products to ensure they are properly designed and that our high standards are met; this will include alignment, printing and calculation specifications. You will also be responsible for resolving both internal and external customer issues and verifying that the end product meets the customers' requirements and expectations.

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On-the-job with a mentor, classroom-style training, and online courses


  • Associate's degree required

  • Exceptional attention to detail and troubleshooting skills

  • Strong analytical skills