Robert Half Technology Help Desk Analyst I in COLUMBUS, Ohio

This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Manufacturing field. This may be the Help Desk Analyst position for you, if you have strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Columbus, Ohio area and is a short term temporary opportunity. Your responsibilities - Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally - Manage correspondences on technical help tickets submitted via phone, email, and walk-ups - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Independently investigate and implement solutions to technical issues -If you are interested, please contact Andrew Pirtle directly at 614-602-0510 or andrew.pirtle@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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Req ID: 03410-0010393349

Functional Role: Help Desk/Tech Support I

Country: USA

State: OH

City: COLUMBUS

Postal Code: 43085-1544

Compensation: $13.46 to $15.59 per hour

Requirements: - Demonstrated knowledge of user administration and bug fixing in a client server environment - Comprehension of basic networking concepts - IT support ticketing system experience desired - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications - Strong familiarity with Microsoft Windows - PC skills experience - Knowledge of customer service