Penn National Gaming Casino Host in Columbus, Ohio
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
This position will be responsible for enhancing the growth of gaming revenues through the development of our Asian customer base, maintaining relationship with valued Asian guests, and marketing our gaming product to potential high-limit Asian guests.
Identify, build relationships with, and provide excellent guest service to drive revenue within the existing Asian database.
Drive incremental revenue by identify, develop personal relationships, and provide excellent customer service to new and first time Asian guests.
Develop relationships with key influencers in the Asian and Asian American community by attending various events, including but not limited to: golfing events; trade shows; store openings and dinner parties.
Assist in the planning and execution of all Asian Marketing events, gaming and non-gaming.
Provide additional support to hosted database via phone/floor coverage
Administrative duties, including but not limited to event telemarketing, hotel reservation origination, comp issuance, et
Adhere to departmental quality standards
Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
Work within the guidelines established by the company
Other duties as assigned
To be successful in this position it will require the following skill set
Associate’s degree (A. A.) or equivalent from two-year college or technical school; or a minimum of one year related experience and/or training in sales or casino business including table games and slots, or equivalent combination of education and experience.
Excellent verbal and written communication skills in English, as well as either Cantonese, Korean, Mandarin or Vietnamese.
Proficient in computer programs; prior experience with salesforce.com or casino marketing programs is preferred
Casino Host experience preferred
Ability to communicate with internal and/or external guests
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-47297
Casino Property Hollywood Casino at Columbus
Position Type Regular Full-Time