Compass Group, North America CAFE MANAGER in Cleveland, Ohio

CAFE MANAGER 3/5/18Ohio-Cleveland

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Job ID: BP03051887692Great People. Real Opportunities.Description:

A Fresh Approach to Great Results.

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.

A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.


  • Operate within the budget and identify new ways to improve the development of the business

  • Carry out training and development of all staff to enable them to carry out their own duties and responsibilities

  • Interviewing, hiring, training and coaching employees

  • Participate in employee meetings, reviews and development

  • Ensure compliance with proper sanitation and cleaning standards

  • Weekly Financials (invoice entry, inventory entry, my Finance – JE’s & Weekly Flash, Weekly Close) – Chef will take physical inventory and review final numbers with café mgr.

  • Work with Chef to go over financials to understand weekly spending trends, work together on corrections we can make to keep within budget. Maintain weekly purchasing- declining balance tool (aka checkbook)

  • Marketing and Signage – Maintain weekly entry table and marketing for the monthly marketing theme/superfood.

  • Create and maintain the daily signage for the menu identifiers, to-go labels, as well as the signage for snacks for the players.

  • Assist with scheduling and set up of caterings.

  • Manage the front of the house staff, cleanliness of the café, and presentation of the food and marketing materials.

  • Posting the menus and meal times on line as well as on the entry boards.

  • Help with pre meal meetings – platinum service, chat and safety tips

  • Maintain weekly payroll, HR postings and new hire

  • Help with training of staff – safety, HAZCOM, platinum service, etc.

  • Performs related duties and special projects as assigned

Preferred Qualifications:

  • Bachelors degree is preferred, or equivalent professional experience

  • 2 years upscale food service experience, including 1 year at the supervisory level

  • Supervising, scheduling, training, management & coaching skills

  • Knowledge of basic work area operations, company and client policies and procedures

  • Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports

  • Operational knowledge and oversee general maintenance of café food service equipments

  • Prepare and maintain volume trend analysis report on a daily basis

  • Responsible for planning, marketing and executing special events/promotions in the cafe

  • Excellent communication skills both written and verbal

  • Manages time effectively and prioritizes tasks to meet deadlines

  • Ability to delegate tasks effectively in an assertive manner

  • Ability to work independently as well as in a team

  • Demonstrates good judgment and decision making skills

  • Ability to multi-task as well as stay on task and concentrate with constant interruptions

  • Conformity to the highest standards of personal integrity and ethical behavior

  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

  • ServSafe or Department of Health certification a plus

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelMid Career (2+ Years Experience), Entry LevelSectorFlikAreas of InterestFoodservice - Business/Corporate DiningEducationAssociate's Degree/2 Year CollegeLocaleOhio-ClevelandPreferred LanguageEnglish