Kelly Services Customer Service Representative in Cincinnati, Ohio
Customer Service Representatives / Cincinnati, OH
Kelly Services is currently seeking Customer Service Representatives for one of our top clients.
This is a great opportunity with an industry leader!
Pay Rate: $15.50 per hour
Anticipated start date: 03/26/18
Duration: 3 months with the possibility to be extended
Anticipated Schedule: Monday-Friday 9am-6pm
- Responsible for providing advanced customer service support to brokers selling client products (benefits) via telephone or written communication.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
Assists agents and brokers via telephone or written communication.
Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life.
Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.
Coordinates mailings and fulfillment requests.
Assists in broker road shows.
Provides reports to brokers.
Works on special projects.
Performs other duties as assigned.
High school diploma and one year of related customer service experience or an equivalent combination of education and experience required.
Previous health insurance industry experience preferred.
Advanced oral, written and interpersonal communication skills required.
Advanced organizational, problem-solving and PC skills required.
Advanced benefits, claims processing or membership knowledge preferred.
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Weekly pay and service bonus plans
Group- rate insurance options available immediately upon hire*
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below.
*Available for purchase and administered by a designated third-party
Why Kelly ® ?
At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm