Belcan Onsite Support in Solon, Ohio

Onsite Support

Job Number: 219331

Category: Help Desk / Support


An Desktop Support job in Solon, OH is currently available through Belcan Corporation at one of our key clients. To be considered for this role, you will have support experience and ability to communicate and be personable at the client level. In this role, you will be responsible for providing client support of hardware and software. This is a very visible, contract opportunity with a growing company.

Desktop Support Job duties:

*Support both hardware and software

*Installation and deployment

*Upgrading and troubleshooting hardware, software and mobile technology solutions


*Familiar with HP laptops/desktops, HP printers and MFP’s, air cards, mifi’s, and a variety of mobile handheld devices including Blackberries, iPhones and various Smartphones using tethering and mobile hotspot technology.

*Knowledge of MACs would be a plus.

*Familiar with Windows 7 and 8 Operating Systems.

*Troubleshoot any hardware/software related issues and skills to research and correct problems.

*Not limited to Operation Systems (Windows 7), Office 2010 and Office 365, Internet Explorer, SAP, VPN software, Microsoft Tools (Active Directory, Computer Management), PC-to-PC connectivity software, data compression tools, and a basic knowledge of DOS commands.

*Strong skills for remote setup/access using any internet service provider/carrier and any type of home/hotel configurations.

*Diagnose and resolve client issues over the phone as well as face-to-face.

If you are interested in this Desktop Support job in Solon, OH, please apply via the “apply now” link provided. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at

Location: Solon , OH

Minimum Experience (yrs):

Required Education: Not Specified


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