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Club Location :Quail Hollow Country Club
Location :Concord Twp OH US 44077
Division :ClubCorp-Golf and Country Club
Category :Restaurant and Food Service,Hospitality/Tourism,Food and Beverage Operations
Open Date :02/26/13
Job Type :Part Time
Job Description :
Quail Hollow Country Club is located 30 miles east of Cleveland among 700 acres of wooded countryside. We offer year-round recreational activities, social functions and summer kids programs, along with amenities such as a fitness center and pools. Our two 18-hole championship courses provide challenging golf for all skill levels.
Responsible for providing food and beverage STAR Service to Members/Guests ensuring satisfaction, Member retention, and coordinating with the other Club departments. Consistently display the 3 Steps of Service at all opportunities to provide service. Maintain ClubCorp service standards as outlined in the Hospitality First training program at high standards. Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. Accurately execute Member/guest orders and requests in a timely fashion. Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.
Job Requirements :
Previous food and beverage experience preferred
High School Diploma preferred