Mercy Medical Center Clinton Support Specialist - MediGold - Corporate Services Center in Columbus, Ohio

Department:

OH1CH64503000 Case Management

Expected Weekly Hours:

40

Shift:

Day Shift

Position Purpose:

At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

MediGold is a not-for-profit Medical Advantage insurance plan serving seniors and other Medicare beneficiaries in Ohio. We’re dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more.

Job Description Details:

Our clerical Support Specialist is responsible for providing the Important Message From Medicare (discharge notification) to patients, scheduling follow up appointments for patients, providing the observation status notification, making referrals to all post-acute providers (Skilled Nursing Facilities, Home Healthcare agencies, Durable Medical Equipment providers, Home Infusion agencies, Long Term Care Hospitals, etc.), notarizing necessary documents and arranging for transportation of patients at discharge as needed.

Responsibilities

  • Scheduling appointments

  • Making referrals to agencies and facilities to assist with discharge referrals and continuity of care

  • Arranging transportation as needed for patients at discharge

  • Responsible for performing a variety of tasks requiring independent judgement and initiative

  • Effectively utilizes all appropriate systems: timekeeping, internet, etc.

  • Establishes and maintains effective working relationships with other departments/ service lines

Requirements/Qualifications

  • High School diploma or equivalent- required

  • Prior customer service or secretarial experience preferred

  • Ability to organize and utilize work hours effectively and with minimal supervision

  • Computer competency

  • Understanding of medical terminology preferred

Discovering opportunities, support and excellence – all while making a real difference in patients’ lives – begins at Mount Carmel. Find a new beginning and advance your career with us.

Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, or physical ability.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.