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            Ohio

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            Pomeroy IT Solutions Depot Tech in Columbus Ohio United States

            Requisition Number: 13-1809
            Job Title: Depot Tech
            Area of Interest: IT

            Position Type: TSS - Contract

            City: Columbus

            State / Province: Ohio

            Percent of Travel: None

            Job Description: General Function:
            Desktop Systems Configuration and Support. Interface directly with other Technical and Business Analysts, Executives as well as Departmental Management. Work as a member of a team in a Mid to Large-scale, multi-platform, multi-Operating System.

            Essential Duties & Responsibilities:
            The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

            • Provide high level of technical Support to our client''s users
            • Complete Break-Fix and Systems
            • Support including Executive Support
            • Strong verbal and written communication skills
            • Must have good analytical, exceptional interpersonal skills
            • Troubleshooting software, hardware and networking
            • Work within team environment

            Supervisory Responsibilities:
            • None

            Minimum Knowledge, Skills and Abilities required:
            • Associate''s Degree in an Information Technology discipline preferred, which could include MIS, IS, IT CNS, Computer Engineering, and Windows Networking Administration
            • In lieu of an Associate''s Degree, at least 2 years of related work experience in a Technical field, which could include assisting end users with Hardware and Software related problems along with some industry certificates that include MCSE, Networks, Security, etc.
            • Strong interpersonal and communication skills with the ability to interact effectively with others, and maintain composure in stressful situations
            • The ability to translate technical terms into layman''s terms
            • Demonstrated problem solving abilities
            • Outstanding Customer Service skills
            • Must have a general understanding of Information Systems with the ability to apply knowledge, as well as recognize, research and resolve basic IT related problems

            Physical and Mental Demands
            The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

            Physical Demands
            While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

            Mental Demands
            While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.

            General office environment
            Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
            Requirements: • Associate''s Degree in an Information Technology discipline preferred, which could include MIS, IS, IT CNS, Computer Engineering, and Windows Networking Administration
            • In lieu of an Associate''s Degree, at least 2 years of related work experience in a Technical field, which could include assisting end users with Hardware and Software related problems along with some industry certificates that include MCSE, Networks, Security, etc.
            • Strong interpersonal and communication skills with the ability to interact effectively with others, and maintain composure in stressful situations
            • The ability to translate technical terms into layman''s terms
            • Demonstrated problem solving abilities
            • Outstanding Customer Service skills
            • Must have a general understanding of Information Systems with the ability to apply knowledge, as well as recognize, research and resolve basic IT related problems
            Posting Open Date: 01/18/2013

            Pomeroy is an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. All persons shall be afforded equal employment opportunity.

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