Eaton Corporation Senior Enterprise Monitoring Specialist in Cleveland, Ohio

Eaton, located in Cleveland, Ohio, has an opening for a Senior Enterprise Monitoring Specialist in the Infrastructure Center of Excellence (INFCoE).

This Infrastructure role is a technical position that requires the individual to thoroughly understand a wide range of enterprise applications, system software and Infrastructure technologies, and the ability to guide solution design to fit business objectives. Candidate must possess an effective blend of work experience, education and training in all essential functions, especially with key Monitoring and Event Management software packages.

Responsible for architecting, managing and maintaining enterprise-level monitoring toolsets. The duties include the design, installation, and configuration for these toolsets. Helps to identify existing and potential performance problems. Makes performance enhancement recommendations. Researches latest techniques for Infrastructure and application performance measurement, and implements when appropriate. Acts as a project leader in planning, directing, and coordinating monitoring activities. Additional duties may include benchmarking, capacity planning, performance measurement, analysis, and troubleshooting.

Incorporates an understanding of how applications and platforms connect and communicate with other systems. Utilizes skills in conceptualizing creative solutions, documenting them and presenting/selling them to all levels of management.

Implements a strong customer focus and management of customer expectations; ability to establish and maintain a high level of user trust and concern for users’ business needs. Leverages effective interpersonal skills to work with multiple teams to solve problems. Ability to develop relationships with peers, management, and key teams to accomplish goals.

Strong project management skills, including experience managing multiple medium-scale to large-scale projects in a cross-functional environment. Development and maintenance of comprehensive project plans/schedules. Process requests for resources in timely manner with the ability to multitask and plan accordingly. Excellent organization, communication, writing and interpersonal skills.

Qualifications

Basic Qualifications:

  • High School Diploma or GED from an accredited institution is required.

  • Minimum of 7 years of IT experience in multiple technology platforms

  • Minimum 5 years of domain Expertise with Design Experience and limited Architectural Experience

  • Minimum 5 years of expertise designing, developing, optimizing and maintaining enterprise monitoring toolsets, specifically HPE’s Operations Manager, Network Node Manager, and at least 2+ years working with Operations Manager v10

    • 5+ years of administration experience with major operating systems (such as RedHat Linux, Windows 2008+).
  • Minimum of 5 years of experience with related HPE software: Business Service Management (BSM/APM), SiteScope, Diagnostics, Real User Monitor, AppPulse suite

  • Must be legally authorized to work in the United States without company sponsorship.

  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

  • Must reside within a 50 mile radius of Eaton Center; no relocation benefit offered

    Position Criteria:

  • Exposure to several layers of technology solutions: hardware, application administration, application development, support, etc.

  • Requires the ability to work on multiple projects of varying scope and scale

  • Requires the ability to handle ambiguous situations and execute upon a direction

  • Requires the ability to work on multiple projects of varying scope and scale

  • Requires the ability to handle ambiguous situations and execute upon a direction

  • Experience and working knowledge of related disciplines such as Information Architecture, Solution Architecture

    Preferred Qualifications:

  • Bachelors or Master’s degree in a technical discipline such as: B.S. Comp Science / Mathematics / Engineering

  • Excellent proficiency with the English language (written and verbal). Additional language capabilities are a plus

  • Experience in TCP/IP, VPN, WAN, GAN, SNMP.

  • Experience in Network Data Capture , Networking Protocols, Load Balancers, Firewalls.

  • Intermediate knowledge of: Perl, Unix Shell, PowerShell, or other applicable/standard languages.

  • Intermediate knowledge of: REST, SOAP, HTTP, XML.

  • Basic MS SQL and Oracle DB knowledge (basic query structure and database concepts).

  • Conceptual knowledge or better of: VMware, storage technology, AS400, Mainframe and/or the integration of systems for monitoring and service modeling purposes.

  • Experience with AppLink RemedyLink / CLIP, SolarWinds NPM/NetFlow, or other packages for IT Operations Management (ITOM), HPE LoadRunner, HPE ALM.

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers.

Job: Information Technology

Region: North America – US/Puerto Rico

Organization: Corporate Sector

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: No