Option Care Receptionist in Cleveland, Ohio
Option Care is a healthcare services company that at its core delivers high quality, cost effective infusion services through trusted partnerships across the healthcare system, resulting in outcomes that make a positive difference in people’s lives.
Job Description Summary:
Provides general support with a variety of clerical activities and related tasks. The receptionist will be
responsible for answering incoming calls, directing calls to appropriate personnel, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
Answers multiple phones efficiently and with utmost Customer Service, transfers to appropriate parties.
Greets and directs visitors in person and by telephone
Performs clerical support functions.
Establish work priorities and action plans to complete daily routines, responsibilities, activities, projects or assignments.
Prioritize and distribute work to managers
Support department filing
Support maintenance of office equipment
Contact building management with office problems
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Assists in the ordering, receiving, stocking and distribution of office supplies.
Accepts other responsibilities and duties that may be assigned.
Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.
Basic Qualifications & Interests:
High School Diploma or equivalent.
Experience communicating both verbally on phone and in writing emails, letters, reports, to various audiences work group, external clients.
Basic level skill in Microsoft Office 2003 or later: Word (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows) and PowerPoint (for example: creating a new presentation from a design template, adding and removing slides, entering and formatting text, adding speaker notes, and viewing presentations).
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Preferred Qualifications & Interests:
Prior receptionist experience
This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.
Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Option Care is a leading provider of home and alternate treatment site infusion services. With a staff of more than 1,700 clinical experts – including specially trained infusion nurses, infusion pharmacists and registered dietitians – Option Care treats patients with a wide range of acute and chronic conditions. Comprehensive therapy management programs are offered for patients with nutrition disorders, bleeding disorders and heart failure, as well as those needing immunoglobulin (IG) therapy and anti-infective therapy. Option Care is able to provide services to 92% of the nation’s population through more than 90 infusion pharmacies and 100 alternate treatment sites across the country.