Massage Envy Assistant Manager in Cincinnati, Ohio


• Medical, Dental, and Vision Insurance Plans

• Employer Matched Simple IRA

• Paid Time Off- accumulates immediately, for use after 1 year

• Paid hands-on training

• Flexible scheduling

• Monthly complimentary massage or facial

• Discounts on retail products

• A professional, satisfying and fun work environment

• Employment growth opportunities

• Steady, repeat clientele driven by our Membership Program

As an Assistant Manager at this franchised Massage Envy location,* you’re responsible for the successful operations of the franchised location.

Essential responsibilities include:

  • Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests.

  • Assisting Spa Manager in setting and achieving membership and retail sales goals and communicating progress regularly.

  • Managing, training, monitoring, and coaching the performance of Wellness Advisors.

  • Managing key business operations including inventory, bank deposits, etc.

  • Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

Qualified candidates will:

Education, Skills and Training:

  • Have previous management, and sales experience within a service or retail industry.

  • Possess the ability to identify and solve problems, set goals and expectations, and effectively interact with and lead staff.

  • Exhibit proficiency in establishing membership and retail sales goals.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, and management.

  • Be able to communicate information to franchise owner and other individuals in the Massage Envy franchise network.

  • Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture.

  • Maintain client confidentiality.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2017-15341

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